Already ISO 9001 certified in France, NUMERYX, a major player in the digital transformation of companies and a Cybersecurity expert, once again obtains ISO 9001 – V2015 certification for its Tunisian branch, thus demonstrating its commitment to operational excellence.
The certification obtained by NUMERYX Tunisia covers the scope “Design, engineering and development of software and infrastructure solutions“. This recognition follows the external audit conducted by Apave Certification, an independent body specialized in quality certification.
As a reminder, the ISO 9001 V2015 standard sets the criteria for an effective quality management system focused on customer satisfaction. This certification attests that NUMERYX Tunisia has put in place robust processes and quality management practices in line with international standards.
Obtaining this certification crowns more than 10 months of work, during which all of NUMERYX’s governance bodies and employees mobilized for this proactive project and around a common goal: taking the quality of our services to the highest level, streamlining our procedures and making our services ever more effective for our clients.” says Malek Said, Quality Manager at NUMERYX.
NUMERYX Tunisia will continue to invest in quality processes and to work closely with its clients and partners to ensure the company’s continuous improvement.
In addition to the ISO 9001 V2015 certification, NUMERYX Tunisia has also engaged in a certification process for other important standards (ISO 27001, v-2022), demonstrating the group’s continued commitment to maintaining high quality standards in all aspects of its activities.
This certification of NUMERYX Tunisia once again demonstrates the group’s unwavering commitment and will to deliver high-value-added solutions.
3 questions to Malek Said about ISO 9001 certification
What does the ISO 9001-V2015 standard consist of?
The ISO 9001-V2015 standard is an internationally recognized quality management system. It defines the criteria for establishing, implementing and maintaining a quality management system within an organization. This standard emphasizes customer satisfaction, continuous improvement, risk management and management involvement.
What does this standard bring to our company?
First of all, it allows us to establish clear and consistent processes, which improves our operational efficiency. It also promotes a customer-focused approach, which strengthens our customers’ satisfaction and improves our reputation.
In addition, this standard helps us identify and manage the risks associated with our activities, which reduces errors and potential problems. It also encourages continuous improvement by prompting us to regularly evaluate our processes and put corrective actions in place when necessary.
Ultimately, adopting the ISO 9001: 2015 standard strengthens our customers’ trust and can open up new business opportunities.
What are the next steps?
The next steps consist of:
- Supporting our employees in maintaining and improving our QMS
- Continuing to train and raise staff awareness of the standard’s requirements and of the importance of quality
